1. Purpose
These general terms and conditions (the “Terms of Use” or the “Legal Notice”) govern the use of all services on the website www.q21realestate.es (the “Website”) made available by Q21 REAL ESTATE, S.L. to internet users. Mere access, navigation, and use of the Website imply the full acceptance by the user of these Terms of Use. If you have any questions regarding this, you can contact us via email at info@q21realestate.es.
2. Use of the website and exclusions of liability
2.1. The user agrees to use the content of the Website lawfully and diligently.
2.2. Q21 REAL ESTATE, S.L. does not guarantee or take responsibility for:
(i) the availability and continuity of the Website;
(ii) the exact correspondence between the graphic information and designs contained on the Website and the appearance of the finished products;
(iii) the accuracy of other content on the Website;
(iv) the absence of viruses or other harmful components on the Website;
(v) the invulnerability of the Website despite the security measures adopted;
(vi) the damages caused by any person who infringes these Terms of Use.
2.3. If the Website provides links to third-party collaborator websites, please note that Q21 REAL ESTATE, S.L. assumes no responsibility for the functioning or content of those pages.
3. Intellectual and industrial property rights
3.1. All content on the Website, as well as the names, logos, and trademarks accessible through the Website, are subject to intellectual and industrial property rights of Q21 REAL ESTATE, S.L. or third-party owners.
Under no circumstances will access to the Website be understood as a waiver, transfer, license, or total or partial assignment of such rights, but the user is only allowed to view the content and make copies for personal use in a reasonable manner and in good faith.
3.2. In particular, it is prohibited to modify, copy, reuse, exploit, reproduce, communicate, or transmit in any way all or part of the content of the Website for public or commercial purposes unless prior written authorization is obtained from Q21 REAL ESTATE, S.L.
4. Privacy and protection of personal data
4.1. Q21 REAL ESTATE, S.L. takes the privacy of personal data it processes very seriously in its capacity as the data controller, as its primary goal is to maintain the full trust of its customers and prospective customers.
For these purposes, we have a Privacy Policy fully adapted to the General Data Protection Regulation 2016/679 (“GDPR”), which can be found here, detailing the types of data collected, the personal data processing carried out, and the purposes of such processing. We recommend reading its full content carefully.
4.2. Q21 REAL ESTATE, S.L. has implemented appropriate security measures to guarantee the confidentiality, integrity, and availability of the personal data it processes, all in accordance with the state of the art and the type of personal data processed. These precautions will be enhanced when processing data automatically, using pseudonymization wherever possible.
4.3. We will retain your personal data only for as long as necessary to fulfill the purposes detailed in our Privacy Policy. Once our business relationship ends, the personal data will be internally blocked for the statutory limitation periods, and after those periods, the data will be destroyed.
4.4. We remind you that, at all times and free of charge, in accordance with the provisions of our Privacy Policy, you may exercise your rights of access, rectification, erasure, restriction, portability, cancellation, objection to the sending of commercial communications, and opposition to the processing of your personal data by sending a written communication to rgpd@q21realestate.es, attaching a copy of a document proving your identity. If you do not agree with the processing of your personal data, you can also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
5. Use of cookies
5.1. This Website uses cookies or other common invisible systems through which information is collected regarding the frequency of visits, as well as the most selected content, such as the geographical location of users, in order to optimize browsing on the Website. Q21 REAL ESTATE, S.L. understands that navigating the Website signifies the user’s acceptance of the collection and processing of such information.
5.2. In any case, common browsers allow users to prevent the use of such cookies at any time.
5.3. You can find more information about the cookies used, both proprietary and third-party, by consulting our Cookie Policy, available here.
6. Duration and modification
6.1. Q21 REAL ESTATE, S.L. may modify these Terms of Use by publishing any changes in the same manner as this Legal Notice.
6.2. The temporal validity of these Terms of Use coincides with the period of their exposure until they are modified, at which point the modified Legal Notice will come into effect.
6.3. Q21 REAL ESTATE, S.L. may suspend or interrupt access to the Website content at any time, without the user being entitled to claim any compensation.
7. Social object and company details
Q21 REAL ESTATE, S.L., with NIF B-87051553, is domiciled at Camino de la Zarzuela, 15, 28023 Madrid. It is registered in the Madrid Mercantile Registry, Volume 32599, Folio 56, Sheet M-586762.
The corporate purpose of Q21 REAL ESTATE, S.L. is the promotion, development, and management of real estate and urban planning operations of all kinds.
8. Applicable law
These Terms of Use are governed by Spanish law.