These general conditions (the ‘ Terms of Use’ or the ‘ Legal Notice’) regulate the use of all services on the website www.q21realestate.es (the ‘ Website’) that Q21 REAL ESTATE, S.L. makes available to Internet users. The mere access, browsing and use of the Website implies full acceptance by the user of these Terms of Use. If you have any queries, please email us at atc@q21realestate.es.


2.1. The user undertakes to make lawful and diligent use of the Website’s contents.

2.2. Q21 REAL ESTATE, S.L. neither guarantees nor is it responsible for: (i) the availability and continuity of the Website; (ii) the exact correlation between the graphic information and designs contained on the Website and the appearance of the finished products; (iii) the accuracy of the other Website contents; (iv) the absence of viruses or other harmful elements on the Website; (v) the invulnerability of the Website despite the security measures taken; (vi) the damages caused by any person who violates these Terms of Use.

2.3. In the event that the website provides links or links to the websites of third party contributors, it is stated that Q21 REAL ESTATE, S.L. assumes no responsibility for the functioning or contents of such pages.


3.1. All the contents of the Website, as well as the names, logos and trademarks accessible via the Website, are subject to intellectual and industrial property rights of Q21 REAL ESTATE, S.L. or of third party owners.

In no event shall user access to the Website be deemed to imply a waiver, transfer, licence or total or partial assignment of such rights, but the user is only permitted to view the contents and make copies for personal use in a reasonable manner and in accordance with good faith.

3.2. In particular, it is prohibited to modify, copy, reuse, exploit, reproduce, communicate or transmit in any way all or any part of the contents of the Website for public or commercial purposes, except with prior written permission from Q21 REAL ESTATE, S.L.


4.1. Q21 REAL ESTATE, S.L. takes the privacy of the personal data it processes as a data controller very seriously, as its primary objective is to maintain the full trust of its customers and potential customers.

For these purposes, we have a Privacy Policy fully adapted to the General Data Protection Regulation 2016/679 (GDPR), which can be found [here], detailing the types of data collected, the processing of personal data and the purposes of such processing. Please read the full contents of the document carefully.

4.2. Q21 REAL ESTATE, S.L. has adequate security measures in place to ensure the confidentiality, integrity and availability of the personal data it processes, all in accordance with the state of the art and the type of the personal data processed. These safeguards to protect processing security will be reinforced when data is processed in an automated manner, using data in a pseudonymised way wherever possible.

4.3. We will retain your personal data only for the time necessary to fulfil the purposes detailed in our Privacy Policy. Once our business relationship is terminated, your personal data will be internally blocked and retained for the duration of the statutory limitation periods, after which the data will be destroyed.

4.4. We remind you that, at any time and free of charge, and in accordance with the provisions of our Privacy Policy, you may exercise your rights to access, to rectification, to erasure, to restriction, to data portability, to deletion, to object to the sending of commercial messages and to object to the processing of your personal data by sending a written message to rgpd@q21realestate.es, attaching a copy of a document proving your identity. If you are not satisfied with the processing of your personal data, you may also file a complaint with the Spanish Data Protection Agency (www.agpd.es).


5.1. This website uses cookies or other standard invisible systems, through which visit frequency information is obtained, as well as more selective content, such as the geographical location of users, in order to optimise website browsing. Q21 REAL ESTATE, S.L. understands that browsing the Website expresses the user's acceptance of the collection and processing of such information.

5.2. Nevertheless, commonly used browsers allow the user to prevent the use of such cookies at any time.

5.3. More information on the cookies used, both proprietary and third-party cookies, can be found by consulting our Cookie Policy, available here.


6.1. Q21 REAL ESTATE, S.L. may modify these Terms of Use by posting any changes in the same way as this Legal Notice appears.

6.2. The temporary validity of these Terms of Use coincides, therefore, with the time of their exposure until they are modified, at which time the modified Legal Notice will become effective.

6.3. Q21 REAL ESTATE, S.L. may at any time suspend or interrupt access to the Website’s contents, without the user being able to demand any compensation.


Q21 REAL ESTATE, S.L., holder of Tax Identification Number B-84064104, has its registered office at Camino de la Zarzuela, 15, 28023 Madrid. Recorded in the Madrid Companies Register, in volume 20309, folio 191, sheet number M-359078.

The corporate purpose of Q21 REAL ESTATE, S.L. is the promotion, development and management of real estate and urban planning projects of all kinds.


These Terms are governed by Spanish law.